Frequently Asked Questions

  • Can I use ashes that have been sitting for years at home?

    Yes, ashes have no expiration for our process

  • I have multiple urns of ashes from my previous pets. Can I order more than one kit at a time?

    Yes, you can order multiple sets.Each set of ashes we receive is coded specifically to match with your pet's name. This code and customer number is tracked through the entire process to ensure your specific pet’s ashes are only used to create the artwork for your specific pet.

  • Can my pet's ashes be returned to me when the artwork is complete?

    Thes ashes are consumed during our process and can't be returned

  • How do I know that the art that I receive is actually from my pet?

    We have a numbering and labeling system similar to those used in the medical field. You can rest assured that your sample will be handled with the utmost care

  • How does this art represent my pet?

    Throughout a lifetime, trace chemical elements accumulate in the calcium that makes up the skeletal structure of all living beings. These elements reflect an individual’s diet and surroundings, making them unique to each creature, whether human or animal. Even after cremation, the bone ash retains these distinctive elements, serving as an enduring, identifiable imprint of the life once lived.


    Our specially designed process extracts these trace elements from pet ashes and transforms them into naturally forming microscopic crystals. Under advanced microscopes, these crystals display abstract visual patterns, shaped by the specific chemical composition of the sample. The result is a one-of-a-kind artwork that beautifully captures the essence of a cherished pet.


  • How long does the process take?

    Our propietary process takes time. You will receive your digital images in about 14-21 days

  • What if I’m not happy with my art?

    We do not alter or enhance the artwork created from your pet’s ashes. From the very beginning, our goal has been to honor the natural formation of each image without imposing aesthetic decisions. What you receive is a one-of-a-kind abstract representation of your pet’s unique essence. Each piece invites personal reflection and emotional connection, often sparking cherished memories through its organic, unfiltered beauty.There is no way to "re-do" the process, and it would be the same

  • How can I check on the status of my pet’s artwork?

    We will send you an email when your ashes are received. You will receive another email with the digital images in 14-21 days 

  • Is this only for cats and dogs?

    Any animal ashes can be processed

  • How much ash do i need to send in?

    Our process uses one teaspoon of ashes. The ashes are completely consumed during the process. The chemistry only remains viable for a very short time before the crystals dissolve

  • Can you use ashes from aquamation?

    We currently don't have a process for ashes created during this process but our scientists are working on it!

  • How do I send my ashes in?

    We need one teaspoon of ashes for our proprietary process. A small manila envelope or a sealed and taped ziploc bag is suitable to hold the ashes. A small padded mailer is an efficient method for shipping us your ashes


    Please label your ashes with order number and pet's name and send to:


    Ashes to Artworks

    1920 Richmond Ave #1

    Houston TX 77098